Support
Shipping FAQs
Orders will be shipped within 1-3 business days of placement, (Monday through Friday). You will receive tracking details via email. Please allow 2-6 days for delivery after shipment. Delivery times may vary based on the area's pin-code and regions.
Any questions
thefunkoff@gmail.com
If your order encounter delivery issues such as incorrect information or missed deliveries, it will be returned to our shipping facility. Upon receipt of the undelivered product, we will reach out to you promptly. For prepaid orders, you have the choice between a reshipment of your package or receiving store credits. Please be aware that store credits are valid for 60 days from the date of issuance.
In the event that you receive a damaged product, we sincerely apologize for any inconvenience this may cause. We’re dedicated to resolving the issue for you. Please capture a photo of the damaged item and send it to us on Whatsapp via number mentioned on the website or email us on Thefunkoff@gmail.com within 3-4 days of receiving your order.
Yes, you can track your order. Once your order is dispatched, you will receive tracking information via email. This will include a tracking number and instructions on how to track your shipment.
Unfortunately, we are unable to modify shipping addresses after an order has been placed. It’s crucial to ensure that the shipping information provided during checkout is accurate and up to date to avoid any delivery issues. For further assistance, you can contact our customer care number.
For urgent orders requiring expedited shipping, we understand the importance of timely delivery. Please reach out to our customer support team directly to discuss expedited shipping options tailored to your needs. We’re here to ensure your order arrives promptly and meets your deadlines.