Return and Refund Policy

Please note that “we do not accept returns and refunds” on our t-shirts. However, exchanges are available. For more information on how to exchange your item, please refer to the details below or contact our customer service team.

Exchange Policy

Thank you for shopping at TheFunkOff. We want to ensure your satisfaction with every purchase. Please review our exchange policy below:

Exchange Only Policy:

• Exchanges are the only form of remedy for eligible items.
• Exchanges are valid within 3-4 days from the date of purchase.

Conditions for Exchange:

1. Unworn: The T-shirt should not show any signs of being worn, such as stains, odors, or stretching.
2. Unwashed: The T-shirt should be in its original, unwashed condition, with no alterations or damage caused by washing.
3. Original Packaging: If applicable, the T-shirt should be returned in its original packaging, including any tags or labels attached.
4. Tags Attached: Tags, labels, and any other original packaging materials should be intact and attached to the T-shirt.
5. No Damage: The T-shirt should not have any damages caused by the customer, such as rips, tears, or alterations.

Exchange Procedure:

• To initiate an exchange, please contact our customer service team from the Exchange Product Page within the stipulated timeframe.
• Provide your order details and the reason for the exchange.
• Once your exchange request is approved, you will receive instructions on how to return the item(s).
• Upon receiving the returned item(s) and verifying that they meet the exchange criteria, we will process the exchange.
• Exchange options may include replacement with the same item (subject to availability) or exchange for another item or issue Store Credit.

Note:

• TheFunkOff reserves the right to refuse exchanges that do not meet the above conditions.
• Shipping costs associated with the exchange are the responsibility of the customer unless the exchange is due to an error on our part.
• Exchanges are subject to product availability. If the requested item is out of stock, we will provide alternatives or issue store credit.

For any further inquiries or assistance regarding exchanges, please don’t hesitate to contact our customer service team.

Thank you for choosing TheFunkOff.